CCMA Practice Test | Full 180 Questions For Medical Assistant

Take this free CCMA Practice Test to prepare fully for the NHA medical assistant exam. The real CCMA exam contains 180 questions from all seven sections. Only 150 are scored, and the remaining 30 questions are pre-tested for future exams. Our CCMA mock test also contains 180 questions from all sections. You can see your score and answer key at the end of this test.

1. When preparing a CMS-1500 form, which of the following is required on the form?

Physical address where the injury occurred.

Patient’s health savings account number.

Patient’s medical record number.

Current procedural terminology code.

2. What is the primary purpose of the Health Insurance Portability and Accountability Act (HIPAA) in a medical office setting?

To ensure that all employees receive health benefits

To protect patient privacy and secure health information

To guarantee health insurance coverage for all patients

To standardize billing practices across all states

3. A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare?

79 g

76 g

387 g

352 g

4. A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare?

79 g

76 g

387 g

352 g

5. When preparing a patient for Holter monitoring, which of the following actions should be taken?

Vigorously dry the patient’s skin prior to electrode placement.

Apply the electrodes while the patient is in a standing position.

Ensure tension is on the lead wires after electrodes are in place.

Wash the patient’s skin with soap and water prior to electrode placement.

6. When preparing a patient for a physical examination, which of the following should the assistant take first?

Give the patient a paper gown.

Record the patient’s vital signs.

Verify the patient’s identity.

Assist the patient into Fowler’s position.

7. What term describes the pattern of breathing, which varies by age, with infants exhibiting an irregular rhythm and adults having a regular rhythm?

Pulse rate

Respiratory rhythm

Breathing pattern

Ventilation cycle

8. When performing a fingerstick, which of the following should happen first?

Cleanse the site with an antiseptic wipe.

Confirm the correct identity of the patient.

Select the appropriate part of the third or fourth finger.

Position the blade of the lancet across the lines of the fingertip.

9. Which of the following is the correct angle when administering an insulin injection to an obese patient?

15°

25°

30°

90°

10. When educating an older patient, which of the following ensures patient understanding?

Speak louder to the patient.

Stand beside the patient.

Have the patient repeat information.

Have additional medical staff present to explain information.

11. According to the RACE acronym, what is the first action an assistant should take after discovering a fire?

Turn off the oxygen in the adjacent exam rooms.

Close the doors and windows.

Evacuate staff and patients from the immediate area.

Use the office fire extinguisher.

12. Which of the following is an appropriate way to confirm a patient’s identity?

Ask the patient to state and spell their full name and provide their date of birth.

Ask the patient for their provider’s name.

Ask the patient to state their age and address.

Ask the patient to verify their examination room number.

13. Which of the following is a contraindication for using a patient’s arm for venipuncture?

An arm with a tattoo over 1 year old

An arm with a superficial bruise

An arm on the side of a mastectomy

The presence of a healed scar

14. Which of the following statements by a patient indicate that he/she understands self-administration of insulin injections?

I will roll the bottle between my hands before drawing the medication.

I will blow on the site to make sure the alcohol dries.

I will consistently use the same site for my injections.

I will hold the needle at a 15-degree angle for the injection.

15. Which of the following actions should the MA take after splashing a chemical in her eyes?

Call emergency services

Check the material safety data sheet

Flush the eyes with tepid water

Complete an incident report

16. Which of the following documents is used to record a patient’s medical history, including information about past illnesses, surgeries, and medications?

Medical history form

Patient registration form

Health insurance claim form

Progress note

17. How can you observe a patient’s understanding of insulin administration?

Provide the patient with written instructions.

Offer the patient a website to visit for directions.

Repeat the instructions to the patient.

Observe the patient as he/she performs a self-demonstration.

18. What is the most effective method for preventing the spread of infection?

Dry heat sterilization

Bleach/water sanitation

Wearing gloves

Handwashing

19. Which of the following is the most appropriate site to collect a routine CBC on a 10-month-old infant?

Third finger of left hand

Median antecubital vein

Cephalic vein

Left heel

20. Which of the following is a dissecting instrument?

Retractor

Scissors

Probe

Thumb forcep

21. When collecting a 24-hour urine sample, what is the first step?

Collect the first voided urine in the morning.

Discard the first voided urine in the morning.

Add a preservative to the urine container.

Store the urine at room temperature.

22. Which of the following actions should an MA take when treating a chemical burn?

Apply ice to the burn.

Remove any chemical-covered clothing.

Cleanse the burn with hydrogen peroxide.

Apply an adhesive bandage to the burn.

23. According to OSHA’s guidelines, blood-soiled gauze should be disposed of in which of the following?

Sharps container

Trash can with clear leak-proof liner

Purple medical waste container

Red biohazard bag

24. Which of the following documentation templates is organized by the entity that supplied the data?

Source-oriented

Problem-oriented

SOAP format

CHEDDAR format

25. Which of the following can be used for an orthopedic exam?

Hemostat

Retractor

Goniometer

Tonometer

26. What term describes a regular pattern of alternating irregular breathing rates and periods of apnea?

Cheyne-Stokes

Orthopnea

Alopnea

None of the above

27. Which term describes the ability of myocardial cells to contract when stimulated?

Conductivity

Automaticity

Excitability

Contractility

28. Which of the following conditions refers to curvature of the thoracic spine?

Lordosis

Subluxation

Kyphosis

Scoliosis

29. A patient begins to faint as an MA is drawing her blood. What should the MA do?

Use an ammonia capsule to revive the patient.

Apply a warm cloth to the patient’s forehead.

Position the patient flat on her back.

Have the patient remain in the office for 5 minutes.

30. How many primary digits does a CPT code consist of?

Two digits

Four digits

Five digits

Seven digits

31. When collecting a blood sample, which of the following tubes should be drawn first?

Light blue

Green

Gray

Yellow

32. What is the appropriate action when a patient is experiencing ventricular fibrillation on an EKG?

Notify the provider of the arrest.

Call for help and begin CPR.

Administer oxygen.

Get the automated external defibrillator.

33. What is the correct angle of insertion for administering an intramuscular injection into the deltoid muscle?

15 degrees

30 degrees

45 degrees

90 degrees

34. The movement of water across a semipermeable membrane from an area of lower solute concentration to an area of higher solute concentration is known as:

Diffusion

Osmosis

Filtration

Active transport

35. In which phase of the cell cycle does DNA replication occur?

S phase

M phase

G1 phase

G2 phase

36. When trying to clear debris out of a patient’s eye, which of the following actions should the MA take?

Use a clean, dry piece of gauze to sweep the debris out of the eye.

Position a bulb syringe on the lid of the eye during extraction.

Irrigate the eye by flushing it with cold tap water.

Irrigate the eye starting at the inner canthus and flowing to the outer canthus.

37. What is the term for a patient lying flat on their abdomen, face down?

Dorsal position

Prone position

Fowler’s position

Supine position

38. When collecting a urine specimen for a culture and sensitivity test, which technique is recommended to avoid contamination?

The 24-hour collection method

The first-void method

The clean-catch midstream method

The immediate refrigeration method

39. Where should an MA place the electrode for lead V5?

On the left midaxillary line, horizontal to V4

On the left anterior axillary line, horizontal to V4

On the left midclavicular line, fifth intercostal space

On the right margin of the sternum, fourth intercostal space

40. After requesting preauthorization for a patient’s referral to a specialist, what is one reason the claim may be denied?

The approved visits are listed in the authorization comments section.

The patient previously submitted and received a self-referral.

The specialty provider’s national provider identifier (NPI) is not included in the authorization.

The service is provided after the expiration date.

41. Which of the following instructions should an assistant give regarding transdermal patch use?

Only sponge baths are allowed while wearing the patch.

Make sure to rotate patch placement to avoid skin irritation.

Keep all used patches for inspection at your next appointment.

Apply each new patch at a different time during the day.

42. When taking blood pressure, you should decrease the pressure in the cuff at a rate of:

1-2 mmHg per second

2-3 mmHg per second

3-4 mmHG per second

15-16 mmHG per second

43. Which of the following is an example of an external resource that can be utilized for patient care coordination?

Electronic health records (EHRs)

Care plan

Social worker

Medication reconciliation

44. Oxycodone is which type of medication?

Schedule I controlled substance and has a low potential for abuse.

Schedule V controlled substance and has a high potential for abuse.

Schedule IV controlled substance and has a low potential for abuse.

Schedule II controlled substance and has a high potential for abuse.

45. Which of the following refers to difficulty breathing?

Dyspnea

Pneumothorax

Pneumonia

Eupnea

46. Which of the following is a proper statement when a patient is irate about a claim denial?

That’s not our fault. Your insurance company has several rules about what they cover and don’t cover.

I don’t take care of those matters. You’ll have to call our billing department.

That kind of thing eventually happens to everyone. If the balance isn’t that large, it’s better to just pay it than try to fight with them.

Let’s see if there is something we can do at our end. I’ll ask our claims specialist to review the claim.

47. A patient calls in and is nervous about test results. Which is an appropriate response?

The doctor is busy right now and will call you back. You don’t really want me to give you the results, do you?

I’m afraid it’s bad news. I would get a second opinion if I were you.

Don’t worry about it. Until we say you have something to worry about, try to relax.

I know you are concerned about your test results. We’ll call you as soon as your results come in.

48. When administering heparin subcutaneously, which of the following actions should the assistant take?

Spread the skin taut over the injection site

Insert the needle at a 30-degree angle

Inject the medication slowly

Massage the site after removing the needle

49. Which of the following notifies the provider of a claim denial by an insurance company?

Remittance advice

Coordination of benefits

Eligibility for insurance

CMS-1500 claim form

50. Pinworms are which of the following microorganisms?

Fungi

Virus

Bacteria

Helminths

51. Which of the following is the first action the medical assistant should take when a patient shows signs of anaphylaxis?

Notify the provider immediately.

Administer oxygen.

Administer an epinephrine injection.

Call emergency services.

52. How many milliliters of medication are in a tablespoon?

5 mL

15 mL

25 mL

30 mL

53. How many characters are used to provide the highest level of specificity with an ICD-10-CM code?

Two characters

Four characters

Five characters

Seven characters

54. When using a POMR (problem-oriented medical record), where should you enter the patient’s health history and lab results?

Problem list

Progress notes

Database

Diagnostic and treatment plan

55. Which of the following techniques should be used when bandaging a wound?

Wrap the wound from distal to proximal.

Bandage fingers and toes to prevent further injury.

Extend the wound dressing 3 to 5 inches beyond the bandage.

Moisten and apply ointment before bandaging.

56. To which of the following specialists should you refer a patient who suffers from fibromyalgia?

Gynecologist

Gastroenterologist

Rheumatologist

Ophthalmologist

57. Which action should you take when removing a tick from a patient’s leg after a tick bite?

Grasp the tick at a point furthest from the skin.

Squeeze the body of the tick firmly to remove it.

Use tweezers to pull the tick away from the skin slowly.

Discard the tick in the trash can.

58. When obtaining a rectal temperature, which of the following positions should the patient be placed in?

Sims

Knee-chest

Lithotomy

Dorsal recumbent

59. Which of the following actions should you take when discussing information with a patient about a new medication the provider prescribed?

Instruct the patient to stop taking the medication when the symptoms resolve.

Reinforce teaching about the frequency of medication administration.

Tell the patient to disregard new adverse effects.

Tell the patient to modify the dose as necessary.

60. Which of the following medications is available in a sublingual form?

Propranolol

Metoprolol

Nitroglycerin

Atorvastatin

61. A medical assistant is preparing to administer a PPD test. Which of the following actions should the MA take?

Insert the needle at a 45-degree angle.

Use a 25-gauge needle.

Administer the injection into the deltoid muscle.

Select a site 2 to 4 inches from the elbow.

62. How does an antitussive work?

It reduces nasal membrane swelling.

Suppresses the cough reflex.

Relieves allergy symptoms.

Helps with coughing up mucus.

63. What does the medical abbreviation “PO” indicate?

By mouth

Sublingual

Intravenous

Rectally

64. When performing a fecal occult test, which of the following actions should the assistant take?

Smear a thick layer of stool onto the test card window

Add the developing reagent onto the stool specimen

Read the test results after 5 min

Interpret a blue color as a positive result

65. What term describes the relaxation phase of the heart when the chambers fill with blood?

Systole

Diastole

Contraction

Repolarization

66. A patient who has a body mass index (BMI) of 23 should be categorized as _ _ _ _?

Normal Weight

Obese

Underweight

Overweight

67. An EKG tracing shows ventricular fibrillation on an unconscious patient. What action should you take first?

Call for help and begin CPR.

Notify the provider of the arrest.

Get the automated external defibrillator.

Administer oxygen.

68. Which of the following enzymes is primarily involved in the breakdown of proteins into peptides during digestion?

Amylase

Lipase

Sucrase

Pepsin

69. How should you communicate with a patient who has moderate hearing loss and reads lips?

Use hand gestures

Speak loudly

Speak slowly

Overenunciate words

70. Which of the following should an assistant report to a provider prior to a patient’s follow-up appointment?

Anthropometric measurements

The date of an upcoming mammogram appointment

Recent laboratory results

A change in the patient’s insurance policy

71. You’re reviewing a Medicare claim denial and realize the charges exceed the usual, customary, reasonable fees. Which action should you take?

Leave the unpaid balance on the record until the end of the revenue cycle.

Adjust the patient’s account to reflect no unpaid charges and write off the balance.

Wait until an overpayment of the approximate amount balances the deficit.

Request payment at the point of service during the patient’s next visit.

72. When educating an older patient, which of the following ensures patient understanding?

Speak louder to the patient.

Stand beside the patient.

Have additional medical staff present to explain information.

Have the patient repeat information.

73. When administering an intramuscular injection, which of the following actions should the MA take?

Select the patient’s forearm as the site of injection.

Cleanse the site in a circular motion from the center outward.

Cleanse the site with povidone-iodine solution.

Hold the needle and syringe at a 45° angle to the skin.

74. Which organization establishes the guidelines for isolation precautions in healthcare settings?

CLSI

CDC

OSHA

FDA

75. Which of the following forms indicates when a patient needs a referral and/or follow-up appointment?

CMS-1500 claim form

Encounter form

OSHA form 301

Informed consent

76. How should the MA greet a new patient who has arrived late?

Have a seat. We will be with you shortly.

Hello. Welcome to our office.

What is your best phone number? We couldn’t reach you this morning.

Please complete these forms and return them to the desk.

77. When performing a venipuncture, where should the collecting syringe/tube be held in relation to the puncture site?

Below it

Above it

To the left of it

To the right of it

78. Which of the following conditions refers to curvature of the thoracic spine?

Lordosis

Subluxation

Kyphosis

Scoliosis

79. Which of the following is NOT true of an extended-release pill?

The patient should drink plenty of water when taking the extended-release pill.

Extended-release pills provide a consistent amount of medication for my body to use over a period of time.

It should be taken at the same time each day.

It can be crushed or chewed if it is too hard to swallow.

80. When performing a capillary puncture, which site is generally preferred for adults?

The radial artery

The antecubital fossa

The earlobe

The fingertip

81. Which of the following can interfere with the results of a Pap smear?

Engaging in intercourse 48 hr prior to the test

Douching 1 week prior to the test

Taking prescribed oral birth control pills

Using an over-the-counter vaginal cream prior to the test

82. Which of the following should be included in the appointment calendar when scheduling a patient?

Daytime phone number

Diagnosis code

Date of birth

Patient’s identification number

83. Under what conditions can a medical record be released?

Verbal order from the physician

Written order from the physician

Written release from the patient

Verbal order from the office manager

84. An MA has given a patient an injection, and the patient begins developing an itchy rash with pink lesions. Which term should the assistant use when documenting this occurrence?

Anaphylaxis

Rhinitis

Urticaria

Erythema

85. Which is an appropriate response to a patient’s inquiry about their health record confidentiality?

Only the doctor can access it.

Your health information is stored in a secure electronic system.

The office shares your record with the insurance company automatically.

It’s not accessible to anyone without your explicit permission.

86. Which part of the heart is responsible for receiving deoxygenated blood from the body?

Left atrium

Right atrium

Right ventricle

Left ventricle

87. How long can sterile-wrapped items be safely stored while maintaining sterility?

7 to 14 days

14 to 21 days

21 to 28 days

28 to 30 days

88. Stage 2 hypertension can be identified by which of the following blood pressure readings?

110/80 mm Hg

120/85 mm Hg

135/80 mm Hg

150/95 mm Hg

89. When measuring the circumference of an infant’s head, which of the following actions should you take?

Position the infant prone on the examination table.

Place the measuring tape so it covers the infant’s ears.

Mark the measuring tape and record the measurement after the visit.

Place the zero mark of the measuring tape against the infant’s forehead.

90. Which of the following instruments are necessary for a Papanicolaou (Pap) test?

Cryoprobe

Cytobrush

Senn retractor

Adson forceps

91. Which term refers to the deflection from the baseline (isoelectric line) on an EKG representing electrical activity in the heart?

Complex

Segment

Waveform

Interval

92. When witnessing a patient sign an informed consent, which of the following is the assistant’s responsibility?

Ensure the patient understands the procedure

Validate the patient’s signature

Evaluate if the patient is competent

Recommend alternative treatments to the patient

93. What is the term for the amount of money paid to maintain an active insurance policy?

Co-insurance

Deductible

Copay

Premium

94. A patient’s hand becomes infected after a medical assistant fails to perform hand hygiene before removing the patient’s sutures. Which of the following torts has occurred?

Negligence

Assault

Slander

Abandonment

95. When you need to remove all living microorganisms from an instrument, which of the following methods should you use?

Disinfection

Sanitization

Ultrasonic

Sterilization

96. When using the SOAP format, which of the following would be found in the assessment section?

Laboratory results

Family history

Chief complaint

Diagnosis

97. What is the purpose of a modifier when assigning a CPT code?

Indicates the complexity of the medical history that led to the procedure

Indicates the amount of time the provider has spent on the procedure

Provides additional information or circumstances for a procedure

Provides the clinical setting in which the procedure was performed

98. Which condition is likely to occur when a patient becomes pale and diaphoretic during a routine venipuncture?

Shock

Seizure

Nausea

Syncope

99. Which of the following is not a patient right granted under HIPAA?

The right to receive a notice of a facility’s privacy practices

The right to obtain the original medical record

The right to be informed of all disclosures of Protected Health Information (PHI)

The right to access, view, and obtain a copy of their PHI

100. What is the term for taking a patient’s temperature using an ear thermometer?

Oral

Axillary

Tympanic

Rectal

101. When administering eye ointment to a patient, which of the following actions should an MA take?

Hold the ointment tube parallel to and above the patient’s eye.

Apply the ointment from the outer canthus to the inner canthus.

Have the patient keep her eye open after application.

Apply a thin ribbon of ointment along the conjunctival sac.

102. When coordinating care for a patient with multiple healthcare providers, what is the primary goal of a medical assistant?

To facilitate effective communication and continuity of care

To ensure all providers have the same treatment plan

To maintain the patient’s confidentiality across providers

To determine which provider has the most expertise

103. Which of the following techniques should be used when preparing sterilization for hemostats before an invasive procedure?

Autoclave

Gas

Dry heat

Chemical

104. Which of the following does the Patients’ Bill of Rights protect an individual from?

Denial of care due to the patient’s age

Lawsuits when rendering voluntary assistance in an emergency

Financial obligations incurred for health care services received

Release of medical information to a patient’s employer without consent

105. At which of the following times should a medical assistant complete documentation in a patient’s chart?

Immediately following a procedure

Before a procedure

During a procedure

After completing all procedures for the day

106. Which of the following is a CLIA-waived laboratory test?

Papanicolaou (Pap) test

Blood typing and crossmatching

Fecal leukocyte test

Human chorionic gonadotropin (HCG) test

107. Which of the following actions should the assistant take when using a height bar to measure a patient’s height?

Raise the height bar when the patient is standing on the scale

Have the patient face the weight indicators on the scale

Have the patient stand up straight and look to one side

Lower the horizontal bar gently so that it rests on the top of the patient’s head

108. Which of the following stages of the cardiac cycle represents ventricular depolarization?

T wave

P wave

ST segment

QRS complex

109. Which of the following dressings should the assistant use on a partial-thickness burn?

Skin closure application

Nonadherent dressing

Lubricated mesh gauze

Sterile gauze dressing

110. Which of the following actions should the MA take when performing aseptic hand washing?

Use hot water to wash and rinse hands

Lather in a circular motion with fingertips pointed up

Open the paper towel dispenser to collect paper towels

Turn off the faucet with a paper towel

111. When only a small amount of blood is needed, a capillary puncture may be used. Which of these is the best site for this in a healthy adult?

Forearm

Thigh

Buttock

Finger

112. Which of the following can be signed by a Medical Assistant?

A medical report for an insurance carrier

A referral letter for a patient to an outside provider

A notification letter to a patient about surgery arrangements

A letter containing medical advice to the parents of a child

113. A patient requests a female provider due to religious convictions, but there isn’t one available. Which of the following is an appropriate response?

Decline treatment of the patient.

Reassure the patient that the male provider will be respectful.

Instruct the patient to visit an emergency room.

Assist the patient in locating a provider to accommodate the patient’s needs.

114. Which of the following techniques should be used when bandaging a wound?

Wrap the wound from distal to proximal.

Bandage fingers and toes to prevent further injury.

Extend the wound dressing 3 to 5 inches beyond the bandage.

Moisten and apply ointment before bandaging.

115. A patient requests a female provider due to religious convictions, but there isn’t one available. Which of the following is an appropriate response?

Decline treatment of the patient.

Assist the patient in locating a provider to accommodate the patient’s needs.

Reassure the patient that the male provider will be respectful.

Instruct the patient to visit an emergency room.

116. To give informed consent to a medical procedure or course of treatment, a patient must be _ _ _?

Mentally competent

Physically able

Medically qualified

Legally trained

117. When disposing of a used needle and syringe, what action should the MA take?

Recap the needle before disposing of it in the biohazardous sharps container.

Use a gauze square to break off the needle and place it in the biohazardous sharps container.

Drop the syringe, needle first, into the biohazardous sharps container.

Replace the biohazardous sharps container once it is half full.

118. When drawing blood, when should the tourniquet be removed?

After the needle is removed.

Within 1 minute of application.

Between 2 and 3 minutes after application.

After a flash of blood is seen in the hub of the first tube.

119. A medical assistant accidentally discloses a patient’s confidential health information to an unauthorized individual. This incident is an example of a violation of:

OSHA guidelines

Good Samaritan laws

Stark Law provisions

HIPAA regulations

120. How many provisions does HIPAA contain?

One

Two

Three

Four

121. Which blood component is primarily responsible for carrying oxygen to the tissues in the body?

Platelets

Plasma

RBC

WBC

122. When controlling bleeding, which of the following should the assistant do?

Apply layers of sterile gauze.

Sterilize her hands.

Suture the wound.

Flush the wound with sterile water.

123. Which of the following should occur before a patient signs an informed consent form?

The medical assistant should explain the procedure to the patient.

The medical assistant should describe the risks of the procedure to the patient.

The provider should review alternative procedures with the patient.

The provider should review the patient’s insurance coverage for the procedure.

124. Which of the following cell structures is the source of energy for a cell?

Ribosomes

Golgi Apparatus

Endoplasmic Reticulum (ER)

Mitochondria

125. How should you put a 7-year-old at ease prior to administering an injection?

Explain the procedure to the child in simple steps.

Show the child the needle that will be used for the procedure.

Use medical terminology when discussing the procedure with the child.

Tell the child that the procedure will not hurt.

126. Which of the following describes the dorsal recumbent position?

Lying face down, with the legs supported by the table

Lying face up, with the legs bent and feet flat on the table

Sitting upright, with the table at a 90-degree angle

Sitting semi-upright, with the table at a 45-degree angle

127. Psoriasis can be identified by which of the following characteristics?

Yellow, waxy

Brown, flat

Gray, crusty

Silvery, scaly

128. Which of the following actions should you take when preparing a patient for a procedure to have a mole excised?

Administer the anesthetic to the patient.

Don sterile gloves and gown.

Open a sterile pack and lay instruments on the counter.

Cleanse the site with surgical soap and an antiseptic.

129. When preparing to use a glucometer to measure a patient’s blood sugar, which of the following actions should the assistant take?

Touch the testing pad on the test strip to make sure the surface is smooth.

Smear the blood on the test pad.

Obtain the blood sample after inserting the test strip into the glucometer.

Apply the first drop of blood that appears after the puncture to the test strip.

130. When performing an ECG, which electrode placement is correct for the V4 lead?

Fifth intercostal space, left midclavicular line

Fifth intercostal space, right midclavicular line

Fourth intercostal space, left sternal border

Second intercostal space, left sternal border

131. How should you communicate with a patient who has moderate hearing loss and reads lips?

Use hand gestures

Speak loudly

Speak slowly

Overenunciate words

132. Which hormone is primarily responsible for regulating the metabolic rate and is produced by the thyroid gland?

Insulin

Cortisol

Thyroxine (T4)

Estrogen

133. Which route is more accurate when checking a patient’s temperature?

Axillary

Oral

Rectal

Temporal

134. When a patient is scheduled for a surgical procedure, what role does the medical assistant play in pre-operative education?

Explaining the specifics of the surgical procedure in detail

Teaching the patient about pre-operative fasting and medication restrictions

Performing a demonstration of the surgical technique

Providing general reassurance about surgical outcomes

135. You have to apply ointment to a patient’s wound. Which should you use to remove the medication from the jar?

A gloved finger

A syringe

A cotton ball

A tongue blade

136. Which of the following may manifest in a patient experiencing heatstroke?

Excessive sweating

Hot skin

Slow breathing

Bradycardia

137. Which of the following conditions refers to the curvature of the thoracic spine?

Lordosis

Subluxation

Scoliosis

Kyphosis

138. What legal document should be in place to allow another person to make healthcare decisions on behalf of a patient if they become unable to do so themselves?

Advanced Directive

Living Will

Power of Attorney

Do Not Resuscitate (DNR) Order

139. You are checking blood pressure and listening with a stethoscope. When should you read the diastolic pressure?

When the sound disappears.

When repetitive sounds begin.

When the sounds change from strong to muffled.

When the sounds change from swishing to sharp.

140. When a new patient visits the office, which of the following should the medical assistant collect?

Patient information sheet

Copy of insurance card, front and back

Copy of driver’s license

All of the above

141. Which of the following terms should be documented when a patient reports that she saw blood in her vomit?

Melena

Hemoptysis

Hematuria

Hematemesis

142. Which of the following appointment methods allows flexibility for the most consistent patient flow?

Double booking

Cluster booking

Stream scheduling

Wave scheduling

143. Which non-profit organization provides accreditation to healthcare facilities to ensure quality and safety standards?

OSHA

HIPPA

ABHES

JCAHO

144. What type of isolation precautions is most appropriate for managing a patient with tuberculosis?

Airborne Precautions

Droplet Precautions

Contact Precautions

Standard Precautions

145. Which of the following positions is appropriate for a pelvic examination?

Lithotomy

Supine

High-Fowler’s

Prone

146. Pyloric stenosis is a condition of which of the following body systems?

Urinary

Gastrointestinal

Nervous

Cardiovascular

147. Visual acuity is:

Pressure in the eyeball

Nearsightedness

Color vision

Clearness of vision

148. When writing a business correspondence using the simplified letter style, which of the following features should you use?

A complimentary closing.

A subject line in all capital letters.

Indented paragraphs in the body of the letter.

Center-aligned dateline and salutation.

149. A difficulty or inability to breath unless in an upright position _ _ _.

Cheyne-Stokes

Alopnea

Orthopnea

None of the above

150. Pediculosis is what type of infection?

Helminthic

Bacterial

Fungal

Parasitic

Question 1 of 150